Cookies Policy

The BNP Paribas Group is particularly attentive to providing you with the best possible service and we wish to preserve the trust you place in us.
In this way, we have adopted actions to ensure the protection of your data.

This is why we wish to provide you with transparent information on how we place, use and store cookies on your device when you consult our sites or applications (from now on referred to as the "Site" and/or the "Application" and to present you with the options that allow you to manage and delete them.)

1. What is a cookie?

Cookies are small text, image or software files that may be added and/or read on your device when you access our Site and/or Application. The word "device", when used in this Cookie Policy, includes computers, smartphones, tablets and any other device used to access the Internet.

Cookies can be (i) session cookies, which means that they are deleted from your device once you close your session and browser; or (ii) persistent cookies, which means that they will be stored on your device until deleted.

Cookies can have many functions, including :

To authenticate and allow you to be identified on our Site and/or the Application in order to provide you with the services you have requested

Improve the security of the Site and/or the Application, including the prevention of fraud and the protection of user data from access by unauthorised third parties

To provide you with personalised advertising based on your browsing history and online preferences

Track how you use our Site and/or Application in order for us to improve it

Improve your user experience by tailoring the content of our Site or Application to your interests and by providing you with the most relevant BNP Paribas advertising and content on our Site and/or Application or third party sites

Retaining information that has already been provided to us (e.g. automatically filling in forms with information you have previously provided to enable faster login)

Save your preferences and settings for use on our Site and/or Application (e.g. language, time zone, etc.).

2. What kind of information can be stored in a cookie?

The information stored by the cookies placed on your device may relate to the following, within the limits of their retention period

- the web pages you have visited using this device
- the advertisements you have clicked on
- the type of browser you are using
- your IP address
- and any other information you have provided on our Site/Application

Cookies may contain personal data covered by our Data Protection Notice:  

3. What type of cookies do we use and for what purposes?

The cookies we use on our Sites and/or Applications are classified into different categories explained below. The cookies set on the Site/Application you are visiting are mentioned in the cookie banner (which you can display at any time by clicking on the "Set Cookies" link). 

3.1 Strictly necessary cookies (mandatory)

These cookies are essential in order for the Site/Application to function correctly. They may include, for example, cookies that collect session identifiers and identification data, cookies that allow the interface of a Site and/or Application to be personalised (for example, for the choice of language or the presentation of a service) or certain audience measurement cookies. This category also includes cookies that enable us to comply with our legal obligations, including ensuring a safe online environment (for example, detecting repeated login failures to prevent unauthorised persons from accessing your account).

3.2 Preference cookies (subject to your consent)

These cookies allow us to personalise and offer the content and functionality of the Sites and/or the Application (including the display of our products and services). They are used to improve our Site and/or Application and your user experience.
3.3 Audience measurement cookies (subject to consent, except under certain conditions)

These cookies allow us to understand how users arrive on our Site and/or Application, to measure the number of visitors to our Site and/or Application but also to analyse how visitors navigate the Site/Application or to reconstruct their journey.

This helps us to improve the way our Sites and/or Applications work by ensuring, for example, that users can easily find what they are looking for.

These cookies may be exempt from consent where they are strictly necessary for the operation of the Site/Application in accordance with Article 3.1.

Otherwise, they are subject to consent in accordance with this Article 3.3.

3.4  Advertising and tracking cookies (subject to your consent)

There are different categories of cookies that are used in advertising.

- Personalised advertising cookies

These cookies are used to provide you with personalised advertisements that are more relevant to your interests. They record your visit to our Site and/or Application, the pages you have visited and the links you have followed. We use this information to personalise our Site and/or Application and the advertisements on it, if any, according to your interests.

It may also be used to display personalised advertisements about our products on other sites, to measure the effectiveness of an advertising campaign, to limit the frequency of delivery (i.e., to limit the number of times you see an advertisement), affiliate advertising, click fraud detection, market research, product improvement, debugging.

- Non-personalised advertising cookies

These cookies allow us to display ads that are not personalised to your profile. These cookies may be used exclusively to measure the performance of a marketing campaign.

- Location-based advertising cookies

These cookies allow us to display ads that are personalised to you based on your location (location-based ads).

3.5  Social networks and content sharing cookies (subject to your consent)

- Social network cookies:

These cookies allow us to share information with the social networks used on our Sites and/or Applications.

The display of this type of content on our Sites and/or Applications shares information about your browsing on our Sites/Applications with the social networks used.

- Content sharing cookies:

These cookies allow us to offer you the viewing on our Site/Application of content hosted on an external site.

Viewing this type of content on our Sites/Applications involves sharing information with the hosting site about your browsing on our Sites/Applications.

More information about the partners and how you can configure your preferences can be found in section 4 of this Cookie Policy.

4. In this context, who places the cookies on your device (for example the companies of BNP Paribas Group or a partner)?

When you select which types of cookies you allow on your device, the cookies may be deposited directly by us or by one of our partners.

From a practical point of view, this means that when you authorize the installation of certain so-called “third-party” cookies on your device, our partners will also be able to access the information they contain (such as, for example, your browsing statistics when you allow third-party analysis cookies) within the respect of our data protection Notice and those of our partners.
Source of the cookies Cookie purpose More information
List of cookies used Storage time (days)
Piano Analytics Piano Analytics is the audience measurement tool that allows us to better understand the behavior of visitors to our Site. Piano Analytics cookies make it possible to collect information and generate reports on site usage statistics without visitors being personally identified./td> _pctx 395
_pcid 395
pa_privacy 395
_pprv 395
Oracle These cookies allow us to track the performance of our marketing campaigns OPTIN 365

Google Adwords

Google Ads is used to publish advertisements on the Google browser _gcl_au 90

5. How to manage cookies?

To consult the different categories of cookies we use on the Site and/or the Application and to set your choices, you can consult the cookie management module accessible at the bottom of the page. You can change your preferences at any time (withdraw or re-consent).

Please note that the use of cookies strictly necessary for the proper functioning of the Site/Application does not require your consent. This is why the "strictly necessary cookies" option is pre-checked in our cookie management tool and is not optional.

By refusing certain types of cookies (e.g. preference cookies), we will not be able to optimise your user experience on our Site and some parts may not function properly.
By default, we store your cookie choices on a given device for up to 6 months.
If you change your mind about your cookie preferences, you can update your choices at any time by following this link
Cookies preferences