How retail and logistics enhance the customer experience!
Faced with more demanding consumers, how are brands improving customers’ in-store experience? How do they optimise their supply chain to better customers’ satisfaction?
In very different markets and coping with their own challenges, retail and logistics nevertheless share a common goal: to satisfy consumers.
Welcome to the era of retailog, where retail and logistics are teaming up to offer consumers a seamless omnichannel experience and where these interactions are reshaping commercial and logistics real estate.
In this Trendbook, you will find:
- Testimonies from major actors in retail and logistics: Uniqlo, Klépierre, Mitiska, Aeroporti di Roma, Logicor.
- Success stories: Sephora, Zalando, Primark, Ocado.
- Analysis by retail and logistics experts: social and economic forecasting, market analysis.